Welcome to Cruise Elite! Your Full Service Travel Agency.

Cruise Elite, Inc was born of two experienced agents love for travel and each other. Marc and Marisel together with over 35 years cruising and travel experience, met by chance on board Royal Caribbean’s Adventure of the Seas in June of 2003. Their ship board romance has not only brought about a marriage, but Cruise Elite, Inc. a modern online and store front agency run by “Real Agents, who really travel“. Since it’s inception in 04, Cruise Elite’s corporate focus is on our customers. It’s not all about price, it’s about value. We monitor all cruises & tours we have clients on for the best available price, should the price of a cruise or tour drop & regulations allow us to lower our clients price*, we do it. We challenge you to find an agency who will back that statement.

In November, 2007, Marisel Aleman, Vice President of Cruise Elite, Inc of Ormond Beach, was chosen to serve on the Inside Sales Travel Agent Advisory Board for Royal Caribbean International. Marisel was one of 20 agents chosen from over 15,000 nationally for this honorary position. Marisel has been the driving force in Cruise Elite’s climb to national recognition and was chosen for her expertise in Royal Caribbean’s fleet and worldwide itineraries. She is also a Royal Caribbean Diamond Plus member, Celebrity Cruise Line Elite member, a CLIA Master Cruise Counselor and is a world traveler. Together with our full time staff of experienced Travel Advisors, it’s easy to see why Cruise Elite is the “Seasoned Travelers’ Choice”. Cruise Elite has won the Daytona Beach Area’s Best Travel Agency Reader’s Choice Award every year since 2012.

Marc Hayes, President, with over 26 years direct cruise and travel experience, brings to the company over 135+ personal cruises, is a Diamond Plus Member with Royal Caribbean, Celebrity Cruise Line Elite member, and has traveled a good part of the world on numerous other cruise lines. Whether you’re considering Alaska, Bahamas, Bermuda, Caribbean, Europe, Hawaii, Mexico, Mediterranean, New England, Russia, United Kingdom…. Chances are we’ve been there, and we’re just a phone call away to help you get there too.

Our Team

Marisel Aleman

• 2019 ASTA Travel Adviser of the Year
• CLIA Master Cruise Counselor
• Holland America Line Academy Graduate
• Reader’s Choice Award Recipient
• Se habla Español

Marc Hayes

• Crown & Anchor Diamond Plus Member
• Celebrity Elite Member
• Holland America Line Academy Graduate
• 25+ Years International Traveling

Lisa VanSalisbury
Senior Travel Advisor

• Royal Caribbean Master of Adventure
• Celebrity Five Star Agent
• Oceania Cruises Certified Specialist
• AmaWaterways Specialist
• Disney Destinations Genius

Ria Marshall
Inside Sales

• Alaska expert
• Former Princess Tours and Alaska Coach Tours employee
• World class traveler, accredited cruise consultant
• Celebrity Five Star Travel Partner

Pilar Arango
Outside Sales

• Miami, FL
• Royal Caribbean expert and Royal Caribbean Diamond member.
• Se habla Español

Sue Goldberg
Outside Sales

• Carnival Cruise Specialist
• Royal Caribbean expert
• Certified Sandals Specialist
• Group and family cruise specialist

Inside Sales & Support

• Group and family cruise specialist
• Caribbean Specialist


Heather (VanSalisbury) Ericsson
Outside Sales

• Disney Destinations Genius
• Caribbean Specialist

Kelle Miller, CTA Outside Sales

• CLIA Accredited Cruise Counselor • Group Cruise Specialist
• Hawaiian Specialist
• 25+ years Travel Advisor Experience

Rosemary Vicioso LaGuardia
Outside Sales, Miami

• Dominican Republic & Mexico Expert • Royal Caribbean & Caribbean Expert
• Universal Resorts Expert
• Habla Espanol


We'd love to plan your next trip!