Frequently Asked Questions

For over 15 Years, the Cruise Elite Travel Agency’s primary focus is on our customers. Here are a few of our most commonly asked questions about working with a travel agent. We’re here to set your mind at ease. Feel free to reach out to us if you have any questions that are not addressed below. Contact us anytime at (386) 673-2473 or book@cruiseelite.com.

We have a dedicated page for COVID-19 updates that you can find here

Cruise Elite is a travel agency that acts as your trusted partner, offering flexible solutions, quick response times and exceptional customer service. Cruise Elite has been voted Best Travel Agency 8 consecutive years.  We believe in treating our clients like we like to be treated ourselves.

Never. Pricing is better or the same as the cruise line.  We do not charge any fees and may have additional amenities to offer.

Never for a cruise.  Rare instance for air only and specialized itineraries.  In those instances, we will advise the client.

No, unless you are within the final payment due date.  Small deposits secures your reservation and locks your pricing.

If you haven’t heard about the new Real ID requirements for identification, it’s important that you learn about them as soon as possible—especially if you’re planning to board an airplane this year. Beginning October 1, 2020, travelers using a state driver’s license at airport security will be required to have a license that adheres to the new Real ID requirements. Learn More

We are here to help you decide which river cruise will live up to your dream vacation? Cruise Elite has specialized partners with the best river cruise lines to find the right fit for you. Consider the following river cruises: AmaWaterways, Avalon Waterways & Crystal Experience.

We continuously monitor reservations for additional promotions and amenities.  We work with many suppliers and take advantage of the best offers. 

Please call the office.  Our crew will assist you in the cancellation process.

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